Refund Policy

 

Last Updated: May 14, 2025

At Browvia, your satisfaction is our top priority. That’s why we offer a straightforward and fair return and refund policy.

✅ Eligibility for Return:

• You may request a return or exchange within 30 days of receiving your order.
• Products must be in their original packaging and not excessively used.
• Items returned after the 30-day window or found to be used beyond acceptable testing limits will not be eligible for a refund and will be sent back.

💸 Refunds:

• Once your return is received and inspected, we will notify you of the approval or rejection.
• Approved refunds will be processed to your original payment method within 5–10 business days.

📬 How to Initiate a Return:

Please email Quantumlevelsarise@gmail.com with your order number, item(s) to return, and the reason. Our team will guide you through the process.